Smart Coverage Protect opened its doors in Cleveland, Ohio in 2009 with a single desk, a telephone and an idea that felt almost radical at the time: insurance should be explained honestly, priced fairly and reviewed every single year.
Seventeen years later we advise more than 28,000 policyholders across all 50 states on home, health, auto, life, pet, business and travel coverage. We are still independent — which means we answer to you rather than to one insurance company's sales target. When a carrier raises your premium without reason or denies a legitimate claim, we are the ones who pick up the phone and fight.
Our advisors hold active property, casualty, life and health licences, and every one of them lives and works in the communities they serve. You will always know the name of the person handling your file.
Three simple commitments guide every quote we prepare and every claim we file on your behalf.
To make quality insurance understandable and affordable for every household and business we serve, so no family loses its savings to a risk that could have been covered.
A country where being properly insured is the norm rather than a luxury — and where every policyholder has an advisor they can actually reach on the first ring.
Honesty about what a policy does and does not cover. Full transparency on how we are paid. And a promise to review your cover every year, even when it earns us nothing.
Independent brokerage, local advisors and a claims team that treats your emergency like their own.
We hold appointments with 40+ carriers and are never pressured to place you with a particular one. The best-value policy wins, every time.
No rotating call queues. You get one advisor, their direct extension and their personal commitment to your renewal.
We prepare the file, document the loss, chase the adjuster weekly and escalate denials. Clients who file through us settle faster.
Ask us how we are paid and we will show you in writing. No hidden fees, no surprise service charges at renewal.
Headquartered in Cleveland and licensed across all 50 states — same standards whether you live in Ohio or Oregon.
Every quote comes with a one-page summary that explains deductibles, limits and exclusions in language you can actually read.
Growth has been deliberate rather than fast. Every year we added advisers, carriers and community programmes — never at the cost of the personal service that got us here.
Smart Coverage Protect opens as a two-person agency writing home and auto policies for neighbours on the east side of Cleveland.
Licensed health and life advisers join the team, adding family health plans, Medicare guidance and term-life solutions.
A dedicated business insurance practice is created for contractors, retailers, restaurants and professional services firms.
Appointments granted in all 50 states, with a secure online portal for quotes, documents and certificates of insurance.
An in-house claims team is formed to represent policyholders from first notice of loss to final settlement.
Call +1 216-481-2151 or send us your details and a licensed advisor will prepare a free, no-obligation comparison for you.